You will need to go through the steps one by one to make sure you add the device correctly. It killed any sense of symmetry that my driveway once had, and isn't exactly the aesthetically pleasing choice, but it had the hardware I needed to get the floodlight up and running. Additionally, it should only take around 5 minutes to update. Turn off RoboVac and remove any hair or debris from the side brush. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. And thus, your security system will be compromised. Lets find out! I do not have that problem. The majority of the time, the red flashing signifies that the connection to the internet has been dropped and the camera has no WiFi at the moment. When youre dealing with a floodlight that has the ability to both record high-quality video and illuminate an area with a trio of impressively bright lights, it makes sense that it needs a steady stream of power in order to showcase its skills. This is an important part of our Eufy RoboVac 11 review because it is one of the biggest complaints by users of earliervacuuming robots. If it is alternately flashing red/blue, that means it is performing an update. help from the app: Home base connected to router via ethernet. He gets stuck when trying to venture into the bedroom from the living room. I cannot understand if it is fully charged or not though since it is always red. I used option three, which called for replacing the porch light flanking the left side of my garage with the Cam 2 Pro. Here are some of the most common causes of Eufy robovac solid red light; Potential battery charging issue on your device Dirty charging contact points on your Eufy robot vacuum The charging base station is not connected to the power supply Damaged or malfunctioned power cord or adapter Frequent power drop-offs on the power outlet Or you can order such a battery directly from EUFY, https://www.eufylife.com/products/642/appliances, Powered by Discourse, best viewed with JavaScript enabled, Eufy RoboVac 11S Solid red light after charging. I hadn't considered a faulty cable. When he's low on battery, the light turns red. The Cam 2 Pro is the natural successor to earlier Eufy floodlights like the Floodlight Cam and Floodlight Cam 2, bringing with it key improvements like beefed up recording storage, brighter lights, and handy features like subject lock and tracking. Discuss anything relating to Eufy products. As someone who loathes having to pay a monthly subscription just to have his Ring doorbell capture video (arguably the core function of a smart doorbell), it was a relief to have onboard, local storage that allows the camera to immediately start capturing motion-activated events. .noScriptDisplayLongText { display : block; } Our writers, editors, and lab technicians obsess over the products we cover to make sure you're confident and satisfied. Do you despise vacuuming? There are some neat, but not necessarily essential features like the floodlights smart illumination, which automatically adjusts light color temperatures based on times of day like sunrise and sunset. It charges a few seconds (blinking orange) then it turns solid red again.Edit: i forgot to mention mine is Robovac 12. - Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. Eufy HomeBase Stuck on Red Light Here's how to fix your HomeBase stuck on red light: Ensure that the ethernet cable is OK, and internet is also working. 5-Piece Home Alarm Kit. No more ideas, I would contact the support as @Shenoy proposed. The login page will open in a new tab. ), then the Eufy is a low-cost way to permanently mark that chore off of your to-do list. If both the cable and internet are working, you must reset your HomeBase and then try connecting to network again. you can also choose from one of the followingcleaning modes. You can use this to either get him unstuck by forcing him to back away from something or to chase cats. To solve this problem, try rebooting your router by unplugging the power cord for a minute and then plugging it in again. As of yesterday there were no new updates for it. Would not have resolved my set up issues without it - and suspect this solution would have become an expensive paperweight! You could also, of course, buy a different smart floodlight that supports either a wire-free, battery-powered setup or a more standard connection to a nearby power outlet. Edit: Update. Honestly, I didnt feel as though there was a learning curve for this machine at all. The status LED is something you turn on to see if the camera is picking you up as you adjust position and sensitivity. If I keep it longer on the charger, it sweeps for a longer time. If your Eufy robot vacuum is within its 12-month warranty, please contact Eufy customer support for further help. Ensure that your mobile device is linked to your Wi-Fi router. please send an email directly to: support@eufylife.com. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Frigidaire LFFH20F3QW Frost-Free Upright Freezer Review, Best Super Automatic Espresso Machine Reviews 2021. Avoid docking RoboVac with the charging base. This of course, is the most important aspect of a vacuuming robot, and as such, a critical part of our Eufy RoboVac review. Required fields are marked *. No solid red color. He does, and he did it a lot when I first introduced him to each room. Step 4: Now wait for at least 20 minutes and then plug in the network. Turn off RoboVac and remove any hair or debris from the side brush. However the Homebase 2 if giving me problems. A red flashing indicator light means there has been an error with the Eufy camera. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. Three beeps = RoboVac's suction fan is stuck. the sync buttom just need to push it when the app ask you to. Its true, you may run into quirks like I did, where you have to divide the house into sections and manually move him from one area to the other, but honestly, that, and a few minutes of maintenance every day in exchange for not having to vacuum again? I couldn't find any error code about this. When he's low on battery, the light turns red. It came with the homebase 2. RoboVacs wheel gets stuck. Removing and putting back the battery seems to have solved their issue but didn't solve mine. Entry sensor. I dont know if this issue is something to do with the Homebase acting as a wireless signal repeater and essentially the mesh system saying You cant join the party, your names not on the list, so youre not getting in. If your Eufy robot vacuum has been used for more than one year, try replacing the battery. Eufy cameras blue light indicates that the camera is ready to go through the setup process. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. EufyCam 2 Pro HomeBase: Solid Red LED on setup I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. The machine also has a three-stage filtration system, including a HEPA filter, so the air it returns to the room is clean and fresh. Press question mark to learn the rest of the keyboard shortcuts. It seems that if you already have HomeKit operating, you have to go through that process first. Hello, I have Eufy 11s model robot vacuum. Doesn't seem to have made any difference, unfortunately. As for red, it indicates that the camera has disconnected itself from the internet. I guess like with all batteries, they do have a tendency to fail after many years of solid service, see if you can get a spare off eufy, if not there seem to be loads on eBay. I replaced the battery (quite expensive) and is STILL doing the same thing: solid red light after a few minutes charging. One of the things I liked best about the Eufy RoboVac was that it was loaded with extras and finishing touches. Once again, this level of customization may not be overtly desirable for everyone. As you might expect, this causes him to focuses on the edges and clean anything that might have been missed during the regular cleaning cycle. Refer to the steps below to finish the Wi-Fi configuration. Have you had it for long? After that, the camera will return to its factory settings. Related Questions Typically, the SYNC button is situated on the top of the eufyCam. But it is more of a signal to alert users that the camera is ready to enter the setup process. Factory reset HomeBase. These are the meanings of the solid red indication light: One beep Means the left/right wheel of the RoboVac is stuck. These lights become crucial in the setup process because they can guide the user and even help troubleshoot if something happens to the connection or the camera malfunctions at any time. These are the meanings of red indicator light when it is solid: One beep = RoboVac's left/right wheel is stuck. It will run for about 15 mins and just stop where it is. Step 1: Make sure the internet is connected. Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. Cannot find info on this issue. Furthermore, the flashing blue light from your Eufy camera does not indicate any issues. I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. In Vacuums by Consumer FilesJanuary 15, 2021Leave a CommentLast Updated: May 5th, 2021, Eufy RoboVac 11 Robotic Vacuum. Homebase 2 solid red light I have just received a new eufy doorbell wireless. I wasnt expecting to get one on a machine at this price point. Resetting the power each time just to make sure its picking up the IP. Edit #2: It seems like the Home Base is repeatedly trying to connect to the router and failing. Recommended for anyone who hates vacuuming, which is probably just about everyone! Even if you wont access them often, though, its nice to have this kind of customization. Two beeps = RoboVac's side brush is stuck. Good to see that the removal and reinsertion of the battery have fixed this problem for some people. Hi there, Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Eufy updates are mostly scheduled late at night or in the evenings to not interfere with the users usage. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. Your Eufy camera is offline if the battery has died, it has lost connection to the HomeBase and Wi-Fi, or the Eufy app requires an update. There are a total of nine possibilities why a Eufy robot vacuum beeps. To initiate Auto Clean, place RoboVac on the charging base and hit the Start button on the vacuum. eufy Clean combines the management of your smart homes cleaning, lighting, and power devices into a single app. The camera appeared in the Apple Home app. i have the feeling is the android app but i can be wrong. Ensure that your Wi-Fi router is turned on. But in my experience, its well-sized, given the battery life. So, firstly, I cant pinpoint exactly what I did to fix this, I just have a hunch out of the 30 mins of educated guesses I made that it was something firmware based that caused the initial issue. Just to let you know, due to an over-abundance of requests sent to customer service team in recent weeks, @AnkerSupport is unable to reply to your queries on the Eufy Security community at this time. The manual is short and on point. When you add in the Cam 2 Pros other performance-based skills, including its 360-degree panning range and full color night vision, it becomes apparent that this floodlight is built to excel when it comes to capturing video. Solid red indicator light Error tone Cause Solution One beep. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. To date, hes never had any trouble docking himself when its time for a recharge. Credit: Indicator lights can show up at any time on Eufy cameras . The circuit breaker may have tripped and must be reset. I'm in a chat with their support now. It has three LED lights that flash multiple colors to alert users on what to do next. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. Id seen a comment saying that it had been patched on a more recent firmware upgrade, so I thought I could try my old, ISP supplied BT Router and see if I could get that online, update the firmware and we should be in action. Though the camera does not rely on the internet to function fully, it cannot record footage if not connected to a network. Care to adjust the streaming or recording quality, or even toggle on and off the floodlights built-in microphone? I would check the green light on the homebase Ethernet port and see if it stops after 18 seconds, when you lose connection. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Check the following if your RoboVac displays a red light during charging: Reconnect the adapter to the charging base. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). Ensure that the primary power switch on the underside of RoboVac is in the I position. Except, different- Ive had it for one day/one clean! New. But the Cam 2 Pro is extraordinarily customizable. (available at Amazon for $299.99) The consent submitted will only be used for data processing originating from this website. Three beeps = RoboVac's suction fan is stuck. While you cant expand the floodlights internal storage, you can choose to add a cloud storage subscription, or route your recordings to a NAS. Off: No indicator Please open the EufyHome app > touch on the RoboVacs icon to access Settings > choose Manual Controls to begin manually managing the RoboVac by using the three directional buttons to steer the RoboVac forward or to change direction to the right or left. If HomeBase 2 goes offline, this is probably the result of your HomeBase losing connection to the Internet. Hes actually kinda cute, and I named mine "Harvey". *Spoiler alert* I kept this one. He was feeling his way around the edges, learning it, and once that process completed, hes pretty good. Configuration > General > Wi-Fi Connection. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. By detaching and reconnecting offline cameras in the Eufy app, it is possible to make them look online again. I opened the Eufy app. Moreover, if, after all of the recommendations above, you still find yourself having issues with the Eufy camera, reach out to customer service to speak to a Eufy technician who can help you solve any problem. More ideas, i would contact the support as @ Shenoy proposed vacuuming, which called for replacing the light. 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